Reception & Administration
Our reception staff are all friendly and efficient. They are always willing to lend a sympathetic ear to patients calling the clinic for an appointment or advice. They also deal with all the billing and administration which is a necessary part of a busy physiotherapy clinic. Please do not hesitate to phone them with any queries or to make an appointment.
Lesley has been working at the clinic since 2020. Lesley works on the reception desk and also attends Pilates mat classes at the clinic herself. She is always ready to answer any queries and assists Sally in the organisation of Pilates classes at the clinic. Lesley says she particulaly enjoys meeting all the patients and working in such a welcoming environment.
Miriam has been working at the clinic since 2020. Miriam works on the reception desk dealing with telephone calls, registration and administration of patients attending the clinic. Miriam says, “I love working at the clinic and seeing patients come in with a lot of pain and then, with treatment, become pain free and more mobile.”
Vanessa has been working at the clinic since 2014. She has many years of experience as a receptionist and secretary in a local primary school. She is therefore well known in the local community and is a familiar face to many of our patients. Vanessa has offically retired but covers on reception when we need her which is a great help to the clinic.
Sally has been working at the clinic since 2021. Sally has many years experience as a nurse. Sally works on the reception desk and enjoys helping our patients on the telephone and when they come into the clinic. She also organises all the Pilates classes with the help of Lesley. Sally says she loves working at the clinic becuaseshe enjoys meeting our patients and every day at the clinic is different.
Nicky has been working at the clinic since 2019. Nicky works on the reception desk helping with patients on the telephone and in person. Nicky has lived in Epsom for many years and is a familiar face to many of our local patients. Nicky also attends mat Pilates classes at the clinic. Nicky says, “I love working at the clinic because it is such a friendly environment and there is great team spirit. Working on reception means I get to know all the patients.”
Marina has been working at the clinic since 2003. Marina has many varied roles in the clinic including all the invoicing and billing for our patients. She spends much of her time in the back office dealing with paper work and telephone calls but really enjoys meeting patients at the reception desk when she is given a reprieve from the office.
Telephone 01372 747 719 for more information or an appointment. We will do our best to see you as soon as possible including in the evening or on Saturday. Home visits can also be made when necessary. Please check with your insurance company regarding the extent of your cover for physiotherapy treatment.
Receptionists are available to answer telephone calls
- Monday to Thursday 9am to 8pm
- Friday 9am to 6pm
- Saturday 8.30am to 1pm