Contact Us
Address: 2 Burgh Heath Road, Epsom, KT17 4LJ
Please see the map below. The car park is at the rear of the building in Downs Road.
Please call 01372 747 719 to make an appointment or an enquiry.
Alternatively please email the clinic physio@epsomphysiotherapy.co.uk
Appointments and Bookings for Physiotherapy, Pilates and Golf Swing Analysis
Please call 01372 747 719 to make an appointment or to book a place on a Pilates Course and one of our friendly receptionists will be able to help you. Please let us know if you have been referred to a particular Chartered Physiotherapist. All our Chartered Physiotherapists are members of the Chartered Society of Physiotherapy (C.S.P.) and the Health Care Professions Council (H.C.P.C.).
Changing or cancelling an existing appointment
If your message is regarding changing or cancelling an existing appointment please telephone the clinic on 01372 747 719. Please note 24 hours notice of cancellation of an appointment is required or the full fee will be charged and this must be done by telephone.
Receptionists are available to deal with telephone calls
- Monday to Thursday 9am to 8pm
- Friday 9am to 6pm
- Saturday 9am to 1pm
- At other times please leave a message with your name and telephone number so that we can contact you as soon as the receptionists are available.
Frequently Asked Questions
- Are all of the Physiotherapists members of the Chartered Society of Physiotherapy M.C.S.P.? Yes
- Are all of the Physiotherapists registered with the Health Care Professions Council H.C.P.C.? Yes
- Are all the Pilates Instructors fully qualified in both Pilates and Physiotherapy? Yes
- Is the Clinic registered with all Health Insurance Companies? Yes
- Do I need a doctor’s referral for Physiotherapy treatment if I am paying myself? No
- Do I need a doctor’s referral for Physiotherapy treatment if I am using medical insurance? Yes, a verbal referral from your GP or consultant is often sufficient. You need to check your level of cover and get authority over the telephone from your medical insurance company and bring with you your company name, membership number and claim number to your first appointment.
- Can I bring someone with me into the treatment room? COVID-19 – please come to your appointment alone unless you are 16 or under or require assistance.
- Can I bring my children / baby into the treatment room? COVID-19 – please come to your appointment alone unless you are 16 or under or require assistance.
- What should I wear for Physiotherapy and bring with me? You will need to expose the area of the body being treated but you do not need to undress fully if you wear shorts with a stretch waistband and for women a spaghetti strap top over your bra. If you are attending for treatment for your feet, knees, hips or back it is useful to bring your trainers, sports shoes or boots and other footwear with you. Also please remember a list of your medication, any X-rays, scans, reports and referral letters.
- What should I wear for Pilates? Stretch clothing suitable for exercising which is fairly fitted. Avoid baggy or stripy clothing with a hood to allow for visual correction. No shoes but non-slip socks are useful when performing some Pilates exercises to stop your feet from slipping on the mat.
- How much will it cost? See our Prices page for all current prices.
- What are the clinic opening hours? See our Home page for opening hours.
- What time will the telephone be answered? See our Home page for reception opening hours.
If you have any other queries please ask our friendly and helpful receptionists and administration staff when booking your appointment.
Appointments
Telephone 01372 747 719 for more information or an appointment. We will do our best to see you as soon as possible including in the evening or on Saturday. Home visits can also be made when necessary. Please check with your insurance company regarding the extent of your cover for physiotherapy treatment.
Receptionists are available to answer telephone calls
- Monday to Thursday 9am to 8pm
- Friday 9am to 6pm
- Saturday 8.30am to 1pm